Fare Types and Rules - All Types

Important notes:

• A surplus which may be resulted from any changes to the ticket will be forfeited.

• Insurance not applied for all Thai Vietjet (VZ) & Vietjet Air (VJ) Fare & Flights

Cancellation due to Vietjet's operation (VJ flights)

Request refund as creditshell entitled to passenger’s name and the credit shell is valid up to 365 days from the departure flight on your booking and can be used to buy ticket or add-on services for the original passenger on the ticket

Passengers who has Vietjet's flight that has been rescheduled more 4 hours than the scheduled departure time of the flight and must notify at least 3 hours before the first segment on the ticket.